Melbet KYC & AML Policy

KYC and AML processes are used to complete an identity check, confirm the account holder details, reduce fraud risk, and address financial crime risks. These steps also support responsible gaming by reducing misuse of accounts and payment methods.

• Fair play through verified participation and consistent checks
• User safety through account protection controls
• Transparency in how identity check and document submission are handled
• Compliance with applicable regulatory requirements and reporting obligations

Each new user is required to complete ID verification before withdrawals or other risk based account actions can be approved. Additional checks can be requested at any time to meet regulatory requirements and platform security measures.

• Government issued photo identity document for ID verification
• Proof of address document to confirm current residential details
• Payment method ownership confirmation, such as evidence that the instrument belongs to the account holder

Controls are applied to reduce the risk of money laundering, terrorist financing, and other illegal activity. These security measures include transaction monitoring and reviews based on risk indicators.

• Transaction monitoring for deposits, withdrawals, and betting patterns
• Automated detection rules to flag suspicious activity and unusual account behaviour
• Enhanced due diligence for higher risk scenarios, including unusual funding sources or patterns
• Reviews of large, rapid, or atypical transfers and withdrawal requests
• Risk scoring based on account activity, geography, device, and payment signals
• Screening checks against sanctions lists and politically exposed persons screening where appropriate
• Reporting obligations fulfilled by escalating and reporting to competent authorities when required by law

Certain actions are restricted to support KYC and AML compliance and to protect users. Breaches can trigger account protection actions and regulatory reporting obligations.

• Creating or using multiple accounts to bypass identity check or limits
• Submitting forged, altered, or stolen documents during document submission
• Using the platform to disguise the origin of funds or attempt money laundering
• Manipulating systems, odds, bonuses, or technical processes to gain an unfair advantage
• Sharing, selling, or transferring account access to another person
• Using third party cards, wallets, bank accounts, or other payment instruments
• Misrepresenting identity, residency, or account holder details during ID verification

Non compliance with KYC, AML, and related security measures can lead to enforcement actions to protect the platform and meet regulatory requirements.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users are expected to provide accurate personal data and keep it updated, including name, date of birth, address, and contact details. Verification requests must be completed within the timeframes communicated, including any additional document submission needed for ID verification. Requests for clarifications or supporting information must be answered promptly to enable identity check and transaction monitoring reviews. Deposits and withdrawals must use payment methods owned and controlled by the account holder. Any suspected suspicious activity, attempted account takeover, or unauthorised access should be reported to support for user safety and account protection.

Fair play and transparency practices are maintained to protect users, strengthen user safety, and reduce financial crime risk. These controls also support responsible gaming by promoting accountable access and consistent checks.

• Compliance with KYC, AML, and applicable regulatory requirements
• Confidential handling and protection of personal data aligned with platform security measures
• Ongoing transaction monitoring and review of suspicious activity indicators
• Prevention of manipulation, collusion, and other unfair behaviour
• Access to support for safety, account protection, and verification queries
• Shared responsibility between the platform and each account holder to maintain safe use
• Equal conditions and consistent controls for all users